Return Form
Benefits
- Allowance of product returns or exchanges in the store;
- Optimized customer experience;
- Improved customer retention;
- Increased conversions in the store;
- Improved customer satisfaction.
About the app
Install the application and allow your customers to automatically generate the form for returning the ordered products, directly from the store.
Additionally, you can activate for customers the possibility of placing requests for changing a product or you can allow the cancellation of an order that has not yet been shipped, directly from the store.
Also, if you use the Wallet application in the store, you can offer your customers the option of reimbursing the value of the returned products in the form of credits in the virtual wallet, which can later be used for other purchases in the shop.
Additionally, you can activate for customers the possibility of placing requests for changing a product or you can allow the cancellation of an order that has not yet been shipped, directly from the store.
Also, if you use the Wallet application in the store, you can offer your customers the option of reimbursing the value of the returned products in the form of credits in the virtual wallet, which can later be used for other purchases in the shop.
Key functionalities
- Automatic generation of the form for returning ordered products;
- Possibility of activating the product changing option;
- Addition of possible reasons for return;
- Permission for the cancellation of orders not yet shipped directly from the customer account;
- Option to reimburse the value of the returned products directly to the client's Wallet;
- Setting of a time interval in which the placement of return requests is allowed;
- Option for automatic approval of return requests;
- Dedicated listing for return requests registering.
